Lead Developer, Stardock Entertainment
Published on February 1, 2007 By CariElf In Bug Reports

Update August 2007: If you are having memory issues on Vista, please read this Microsoft knowledgebase article:

http://support.microsoft.com/?kbid=938194

Update: June 2007: Version 1.6 of Galactic Civilizations II: Dark Avatar should have no problems at all on Vista at this point as long as your NVidia video card drivers are version 158.24 or higher.

If you have a laptop card, check the support section of your laptop manufacturer's website (Dell, hp, etc) for updated drivers.  If the driver version is not 158.24 or higher, you should contact your laptop manufacturer and ask them when updated drivers will be available. The more of you who contact them, the more incentive they have to update their drivers.  Otherwise, your only other option is to use the modified drivers from a third party site like LaptopVideo2Go, but this may void your laptop warranty so check the terms and conditions of your warranty first.

Update Mar 3 07: The 101.41 beta drivers appear to contain the fix for the issues discussed in this thread. If you are using an nVidia card with Vista, check nVidia's site for these drivers (or newer).

If you have a laptop and the manufacturer does not provide new enough drivers, try the ones here.

Update May 7 07: Version 1.6 beta 2 for Dark Avatar resolves the scrolling slowdown issue.

There is a known issue with GalCiv2 and Dark Avatar on Windows Vista and an NVidia video card. With the older version of the drivers, this could manifest as a crash or hang, or sometimes a hard lock. With the latest drivers for Vista, the game just stops repainting but can be shut down by hitting ALT+F4. It is typical of this error to see the message "Error flipping back buffer" in your debug.err file.

We are working with NVidia to resolve this issue. It may help if we send in the system information for additional systems, so if you encounter this error, please send your debug.err file to gc2bugs@stardock.com with the subject line "Vista NVidia error" or something along those lines so that I can quickly identify them and send them to my contact at NVidia. Dark Avatar and GalCiv2 have their own debug.err files, so make sure that you send the one where you got the error. Please only send in the report once.

You may also want to save your last autosave before the error so that you can test to make sure that new drivers have fixed the problem once NVidia has releases a new version, but you don't need to send in the save games at this time.

Currently, there are no known issues with ATI cards on Vista, but you may want to make sure that you have the lastest drivers anyway.

Please make sure that your debug.err file is included with any reports you send in, as SmartException is not currently attaching the debug.err file in its reports for Dark Avatar.

Update: NVidia has identified a problem in their drivers, which will be fixed in their next release.


Comments (Page 2)
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on Feb 20, 2007

Great news!  NVidia has identified a problem in their drivers and the fix should be in their next release.

on Feb 20, 2007
Horray!

I'll be most looking forward to that. I am missing my GalCiv2 fix.

*eyetwich!*
on Feb 21, 2007
100.65 is out now! Is this the one already? Downloading...
on Feb 21, 2007

I don't know if 100.65 is the one or not, so let me know.  I'll start downloading it too, but you'll probably get it running before I do.

 

on Feb 21, 2007
LordTheRon, did you get them off of 3DGuru or the NVidia website?
on Feb 21, 2007
I actually got them from laptopvideo2go.com (I have a Geforce 7300 GO in my laptop). Installed them but sadly still the same crash with the same error. Seems like we have to wait until the next release.
on Feb 21, 2007

There are no 100.65 drivers on NVidia's site so I would say that it is not an official release, and those appear to have been posted on the 17th, so that is definitely before NVidia found the problem.

 

on Feb 21, 2007
Yep I noticed. Sadly Nvidia doesn't support laptopcards directly so I have to get my downloads from laptopvideo2go.com. They mod the .inf files so you can use the normal drivers for your laptop. Oh well, let's hope it's in the next official release then and let's hope they bring it out quickly.
on Feb 21, 2007
http://www.nvidia.com/object/winvista_x86_100.65.html

They are on the official site just not linked from any page (found them by changing 100.64's url )

According the the readme file on the site the only change from the 64's is solving a bug in the nvidia control panel.

The wait goes on!
on Feb 21, 2007
Please, please tell me that GC2 and DA will work ok with Vista? I am building a new mega PC tomorrow evening (cost me a ton of money!) and it will use Vista 64-bit home premium. I am already starting to get concerned about vista and some of my games and I have not even installed it yet. I just hope my games all work ok I really do, especially DA.
on Feb 21, 2007
Please, please tell me that GC2 and DA will work ok with Vista?


They should, though if you have an nVidia video card you may need to wait until they release a new driver (the current one still has crash/hang issues for many users AFAIK, but they say they have fixed the problem for the next release).
on Feb 22, 2007
Vista is like Starforce, now you all know about Starforce right? They were the ones that tried to get GCII pirated easily by that nincompoops comments that worked or hehe maybe used to work for Starforce. So, boycott Vista like you boycott Starforce.
on Feb 22, 2007
Looking at the nvidia site the 100.65 drivers are now out of beta and the new "latest version" for Vista, this suggests that next week a new set of beta drivers will appear with new fixes, hopefully they'll be delayed for another 2 weeks so i can get my uni assignments out of the way! lol
on Feb 23, 2007
Just to confirm, I installed 100.65 (after doing a uninstall and driver clean), and DA crashed even faster than before on my 7950 system
on Feb 23, 2007

Please, please tell me that GC2 and DA will work ok with Vista? I am building a new mega PC tomorrow evening (cost me a ton of money!) and it will use Vista 64-bit home premium. I am already starting to get concerned about vista and some of my games and I have not even installed it yet. I just hope my games all work ok I really do, especially DA.


I just got a new computer (with Vista) as well, and I installed all my old games. The only ones having problems are the Sims2 and GalCiv2. And both seem to be due to the Nvidia drivers. I don't really have the newest games, so that's why most of my old games are working fine. GalCiv2 and the Sims2 are my newest, which explains the compatibility issues. Strangely, I have both sequels but never had the originals.

Probably my next newest game was Dragonshard, and it works perfectly (which is more than I could say for my last computer).

For GalCiv2, I've found that if you quick-save (CTRL+S) right before you click the turn button, it seems to forestall the crashes a bit longer. I actually think the bug is related to the saving, because I adjusted the autosave to one turn, for safety's sake and then it crashed after only one turn, whereas before it was only crashing after several turns. Manual saving seems to help. Or it's some kind of placebo, but hey.
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