Lead Developer, Stardock Entertainment
Published on February 1, 2007 By CariElf In Bug Reports

Update August 2007: If you are having memory issues on Vista, please read this Microsoft knowledgebase article:

http://support.microsoft.com/?kbid=938194

Update: June 2007: Version 1.6 of Galactic Civilizations II: Dark Avatar should have no problems at all on Vista at this point as long as your NVidia video card drivers are version 158.24 or higher.

If you have a laptop card, check the support section of your laptop manufacturer's website (Dell, hp, etc) for updated drivers.  If the driver version is not 158.24 or higher, you should contact your laptop manufacturer and ask them when updated drivers will be available. The more of you who contact them, the more incentive they have to update their drivers.  Otherwise, your only other option is to use the modified drivers from a third party site like LaptopVideo2Go, but this may void your laptop warranty so check the terms and conditions of your warranty first.

Update Mar 3 07: The 101.41 beta drivers appear to contain the fix for the issues discussed in this thread. If you are using an nVidia card with Vista, check nVidia's site for these drivers (or newer).

If you have a laptop and the manufacturer does not provide new enough drivers, try the ones here.

Update May 7 07: Version 1.6 beta 2 for Dark Avatar resolves the scrolling slowdown issue.

There is a known issue with GalCiv2 and Dark Avatar on Windows Vista and an NVidia video card. With the older version of the drivers, this could manifest as a crash or hang, or sometimes a hard lock. With the latest drivers for Vista, the game just stops repainting but can be shut down by hitting ALT+F4. It is typical of this error to see the message "Error flipping back buffer" in your debug.err file.

We are working with NVidia to resolve this issue. It may help if we send in the system information for additional systems, so if you encounter this error, please send your debug.err file to gc2bugs@stardock.com with the subject line "Vista NVidia error" or something along those lines so that I can quickly identify them and send them to my contact at NVidia. Dark Avatar and GalCiv2 have their own debug.err files, so make sure that you send the one where you got the error. Please only send in the report once.

You may also want to save your last autosave before the error so that you can test to make sure that new drivers have fixed the problem once NVidia has releases a new version, but you don't need to send in the save games at this time.

Currently, there are no known issues with ATI cards on Vista, but you may want to make sure that you have the lastest drivers anyway.

Please make sure that your debug.err file is included with any reports you send in, as SmartException is not currently attaching the debug.err file in its reports for Dark Avatar.

Update: NVidia has identified a problem in their drivers, which will be fixed in their next release.


Comments (Page 6)
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on Mar 22, 2007
The basic stock drivers aren't generally compatible with onboard video such as you'd find in a laptop, unfortunately. Until nVidia releases a Mobility version of 101.XX, I'm not sure if there's any way you can update to resolve this issue.
on Mar 24, 2007
I've installed the 101.41 Drivers and it fixed it for me. Woot.

on Mar 28, 2007
Ive installed the 101.41 drivers and it still doesn't work, crashes and screen goes wonky, i can play for between 10-30mins at a time then the screen starts going weird, transparencies dont work etc and a bit later it will crash so that the screen will no longer update. My computer is a Dell D620, with the Nvidia Qaudro 110NVM.

on Mar 28, 2007
Klasla, can you please send in your debug.err to gc2bugs@stardock.com? Please make sure that you describe the problem and note that you installed the 104.41 drivers so that I don't just send you a canned reply.
on Mar 28, 2007
[Cari beat me to it]
on Mar 30, 2007
I have a Dell Inspiron laptop with a Geforce 7900. The latest beta driver from nvidia wouldn't work for me either. The install program told me the same thing that my hardware wasn't compatible. I went to the site laptoptogo video.com and downloaded the same driver but they have modified it to work on laptops (basically they just add the laptops name to a list in the driver file). I installed the driver and amazingly the game worked. I had the same problem with it working for 10 to 15 minutes and then freezing. Last night I played it for over 3 hours and so far it is still fine. The site is very useful and even includes step by step install guides for whatever OS you're running. Try this and it should help.
on Apr 25, 2007
Good work, the GC2 manual did say something about GC2 not been compatible with the latest versions.
on Apr 27, 2007

Here's another test build (read my dev journal if you want details):

http://sd.stardock.com/carielf/da_1_6_b2_test2.zip

on Apr 27, 2007
Scrolling/rotating is still slow, it has improved a bit, but it's still a lot slower then without the minimap.
on Apr 30, 2007

Setekh, are you using the 158.18 drivers?

on Apr 30, 2007
Yes, i am using the 158.18 driver.
on May 06, 2007
yo, I'm on a dell laptop using a nvidia GPU (nvidia GeForce Go 7300) and I'm having a hard time finding a compatible update. Could someone point me in the right direction?
on May 07, 2007
I'm on a dell laptop using a nvidia GPU (nvidia GeForce Go 7300) and I'm having a hard time finding a compatible update.


You can find modded versions of the standard drivers that will work on Go chipsets at laptopvideo2go.com.
on May 13, 2007
Just like to say thanks a million for the latest patch! It has cleared up the Vista rotate/pan slowdown!

Thanks!
on May 19, 2007
I'm on a dell laptop using a nvidia GPU (nvidia GeForce Go 7300) and I'm having a hard time finding a compatible update.


You can find modded versions of the standard drivers that will work on Go chipsets at laptopvideo2go.com.


I am also using the same GeForce Go 7300 (128M) .. My driver version is 7.15.0010.9735 dated 11/22/2006 .. What will be the latest driver for it ?? Thanks in advance..
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